Delhi-NCR: 24-48 Hours | Pan-India: 3-5 Days Fast Shipping | CASH ON DELIVERY AVAILABLE
Delhi-NCR: 24-48 Hours | Pan-India: 3-5 Days Fast Shipping | CASH ON DELIVERY AVAILABLE

Terms & Conditions

Last Updated: 2 October 2026

Welcome to TV Repair Delhi Shop Now. These Terms & Conditions govern your use of shop.tvrepairdelhi.in and your purchase of products from our website.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. Business Information

  1. Business Name: TV Repair Delhi Shop Now
  2. Business Location: Punjabi Bagh, West Delhi, Delhi, India
  3. GSTIN: 07ISFPP8712P1ZU
  4. Email: contact@tvrepairdelhi.in
  5. Phone/WhatsApp: +91 8802335673
  6. Website: shop.tvrepairdelhi.in

2. Eligibility

You must be 18 years of age or older to purchase products from our website.

By placing an order, you confirm that you are legally capable of entering into a purchase transaction.

3. Products and Product Information

We sell LED TV backlight strips and related television replacement parts through our website.

Product information may include:

  1. Product/model number
  2. Brand
  3. TV size
  4. Specifications
  5. Quantity
  6. Compatible TV models
  7. Product images
  8. Other technical information

We make reasonable efforts to provide accurate product information. However, product images may sometimes differ slightly from the actual product because of photography, screen settings or manufacturing variations.

4. Product Compatibility

Customers are responsible for verifying product compatibility before placing an order.

Before purchasing an LED backlight strip, you should verify the:

  1. TV model number
  2. Backlight strip/model/part number
  3. Number of strips
  4. LED configuration
  5. TV screen size
  6. Connector and other relevant specifications

If you are unsure whether a product is compatible with your television, please contact us before placing the order.

Providing your TV model number alone may not always be sufficient to determine compatibility because the same TV model can sometimes use different internal components or backlight configurations.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected product.

After receiving your order, we may verify the order details before processing it.

An order may be cancelled or declined where there is:

  1. Incorrect product information
  2. Incorrect pricing caused by a technical/system error
  3. Product unavailability
  4. Suspected fraudulent activity
  5. Incorrect or incomplete customer information
  6. Other circumstances that prevent us from fulfilling the order

If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our refund process.

6. Pricing

Product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are displayed correctly. In the event of an obvious pricing or technical error, we may contact you before processing the order or cancel the affected order.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the checkout process.

7. Payment

We currently use Razorpay and its supported payment methods for online payments.

Depending on the payment options available at checkout, customers may be able to pay using methods such as:

  1. UPI
  2. Cards
  3. Net banking
  4. Other payment methods supported by Razorpay

We may also offer partial/prepaid payment options for selected orders or circumstances.

The amount required to be paid before order processing will be displayed to the customer during the applicable checkout/order process.

Your payment is processed through the applicable payment service provider. We do not directly store your complete card, UPI or banking credentials.

8. Order Confirmation

After placing an order, you may receive an order confirmation through the contact details provided during checkout.

Receiving an order confirmation does not necessarily guarantee that the product has been dispatched. The order may still be subject to verification, availability and processing.

9. Shipping and Delivery

We currently deliver products within India.

The estimated delivery time is generally 3–12 days, depending on the destination, courier service, product availability and other circumstances.

Delivery estimates are not guaranteed delivery deadlines.

Delays may occur due to:

  1. Courier delays
  2. Weather conditions
  3. Public holidays
  4. Transportation issues
  5. Incorrect/incomplete address
  6. Remote delivery locations
  7. Unforeseen operational circumstances

Customers are responsible for providing an accurate and complete shipping address and contact information.

10. Inspection at Delivery

Customers are advised to inspect the package and product carefully when receiving the shipment.

For damaged, incorrect or missing products, customers should follow the return/replacement procedure described in our Return & Refund Policy.

11. Unboxing Video Requirement

For any claim involving:

  1. Damaged product
  2. Wrong product
  3. Missing product
  4. Product condition dispute
  5. Replacement request

the customer must record a clear and continuous video while opening the package.

The video should begin before the package is opened and should clearly show the package, shipping label and the complete opening process.

If the required unboxing evidence is not available, the claim may not be accepted.

12. Returns and Replacements

Returns and replacements are subject to our applicable Return & Refund Policy.

A return or replacement is not automatically guaranteed simply because a customer requests one.

The product may need to meet applicable return conditions, including the required unboxing evidence and product condition requirements.

Products that have been damaged, modified, installed incorrectly or otherwise altered after delivery may not qualify for return or replacement, subject to applicable law.

13. Return and Replacement Shipping Costs

Where a return or replacement is approved under our policy, the applicable return/replacement shipping cost may be payable by the customer.

The specific shipping requirement will depend on the reason for the return or replacement and the applicable policy.

14. Refunds

Where a refund is approved, we generally process the refund within 3–7 days.

The time required for the amount to appear in the customer’s bank account or payment method may vary depending on the payment provider and banking system.

Refunds may be processed through the applicable payment method or according to the procedure communicated by us.

15. Customer Account

Customers may create an account on our website.

We also provide Guest Checkout, allowing customers to place orders without creating an account.

Customers are responsible for keeping their account credentials secure and should not share their password with others.

16. Cancellation

An order cancellation may be possible only before the order has reached a stage where cancellation is no longer operationally possible.

If an order has already been processed, packed or dispatched, cancellation may not be available and the customer may need to follow the applicable return process.

For prepaid or partial-payment orders, any eligible refund will be handled according to our refund policy.

17. Customer Responsibilities

Customers agree to:

  1. Provide accurate personal and shipping information.
  2. Verify product compatibility before ordering.
  3. Use products according to their intended purpose.
  4. Follow installation and handling instructions where applicable.
  5. Not misuse the website.
  6. Not attempt fraudulent transactions.
  7. Not provide false information for obtaining refunds, replacements or other benefits.
  8. Record and retain the required unboxing video for applicable claims.

18. Website Use

You agree not to:

  1. Attempt unauthorized access to our website or systems.
  2. Introduce malicious software or code.
  3. Interfere with website functionality.
  4. Use automated systems in a way that harms website performance.
  5. Use the website for unlawful activities.
  6. Copy or misuse website content, images, product information or other proprietary material without permission.

19. Intellectual Property

Unless otherwise stated, the content available on our website, including:

  1. Text
  2. Product descriptions
  3. Images
  4. Graphics
  5. Logos
  6. Website design
  7. Other original materials

belongs to or is used by TV Repair Delhi Shop Now and may not be reproduced, copied or commercially exploited without appropriate permission.

20. Third-Party Services

Our website may use third-party services such as:

  1. Razorpay
  2. Courier/logistics providers
  3. Analytics services
  4. Advertising platforms
  5. Hosting and technical service providers

Your use of those services may also be subject to the respective third party’s terms and policies.

21. Website Availability

We try to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  1. Available without interruption
  2. Error-free
  3. Completely secure
  4. Free from technical issues

Temporary interruptions may occur because of maintenance, technical problems, hosting issues or other circumstances.

22. Limitation of Responsibility

We are responsible for providing the products and services described on our website subject to these Terms & Conditions and applicable law.

We are not responsible for losses arising from circumstances outside our reasonable control, including courier delays, network failures, third-party service interruptions, incorrect customer information or improper product installation.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right or legal protection that cannot lawfully be excluded or restricted.

23. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and process personal information.

24. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes may be made because of:

  1. Changes to our products or services
  2. Changes to our business practices
  3. Website updates
  4. Changes in applicable laws or regulations

The updated version will be published on this page with a revised Last Updated date.

25. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any disputes will be handled in accordance with applicable Indian law and the jurisdiction available under applicable law.

26. Contact Us

For questions regarding these Terms & Conditions, orders, products or other website-related matters, contact:

  1. TV Repair Delhi Shop Now
  2. Address: Punjabi Bagh, West Delhi, Delhi, India
  3. Email: contact@tvrepairdelhi.in
  4. Phone/WhatsApp: +91 8802335673

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