Last Updated: 2 October 2026
Thank you for shopping with TV Repair Delhi Shop Now. This Shipping & Delivery Policy explains how we process and deliver orders placed through shop.tvrepairdelhi.in.
We currently provide delivery services across India.
Before placing an order, customers should provide a complete and accurate delivery address, including:
Incorrect or incomplete address information may result in delivery delays or failed delivery attempts.
After an order is successfully placed and the required payment has been received or confirmed, we process the order for dispatch.
Order processing time may vary depending on:
We may contact the customer if additional information is required before dispatch.
The estimated delivery time is generally:
3–12 days
The actual delivery time may vary depending on the delivery location, courier availability, product availability and other circumstances.
The 3–12 day period is an estimated delivery timeframe and not a guaranteed delivery deadline.
Once your order has been prepared for shipment, it may be handed over to a third-party courier or logistics provider.
Where tracking information is available, we may provide the customer with the applicable tracking details.
Tracking information may take some time to become active after the courier receives the package.
Delivery may be delayed due to circumstances outside our reasonable control, including:
We will make reasonable efforts to assist customers in case of delivery-related issues.
The courier may make one or more delivery attempts according to its operational procedures.
Customers should ensure that:
If a shipment is returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept the shipment or other customer-related reasons, additional shipping charges may apply if the order needs to be shipped again.
Customers are responsible for providing accurate delivery information.
If you notice that your shipping address is incorrect, contact us as soon as possible at:
We will try to update the address if the order has not yet been dispatched.
Once an order has been handed over to the courier, changing the delivery address may not be possible.
Some locations may require additional delivery time because of courier availability or geographical conditions.
The estimated 3–12 day delivery period may therefore vary for certain remote or difficult-to-service locations.
Customers should inspect the package when it is delivered.
If the package appears:
please record the condition of the package before opening it.
For any damaged, incorrect or missing-product claim, the customer must follow our return/replacement requirements, including the mandatory unboxing video described in our Return & Refund Policy.
For your protection, we strongly require customers to record a clear and continuous video while opening the package.
The video should ideally:
This evidence may be required for claims involving damaged, incorrect or missing products.
Without the required unboxing video, a return, replacement or other claim may not be accepted, subject to applicable law.
If you receive a product that is different from the product ordered, or an item is missing from the shipment, contact us as soon as possible.
Please provide:
We will review the claim and, where applicable, arrange a replacement or other appropriate resolution according to our policies and applicable law.
We may offer prepaid or partial-payment options for selected orders.
An order will generally be processed for dispatch after the required payment has been successfully received and confirmed.
The applicable payment requirement will be displayed or communicated during the order process.
Applicable shipping charges, if any, will be displayed during the checkout process or communicated to the customer before order confirmation.
Shipping charges may vary depending on the order, destination, delivery service and other applicable factors.
If a shipment cannot be delivered because of:
the courier may return the shipment to us.
If the customer requests another delivery attempt or reshipment, additional shipping charges may apply.
An order may be considered delivered based on the delivery confirmation or tracking information provided by the applicable courier/logistics provider.
If you believe an order has been incorrectly marked as delivered, contact us promptly at:
We will review the delivery information and assist where possible.
Although we provide an estimated delivery period of 3–12 days, we cannot guarantee delivery on a specific date unless we have expressly confirmed a specific delivery commitment in writing.
Courier and transportation delays can occur after an order has been dispatched.
For questions regarding shipping or delivery, contact:
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