Last Updated: 2 October 2026
Welcome to TV Repair Delhi Shop Now (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, protect and process your personal information when you visit or use shop.tvrepairdelhi.in, create an account, place an order, make a payment, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
For privacy-related questions, requests or complaints, you can contact us at contact@tvrepairdelhi.in.
When you use our website or purchase our products, we may collect the following information.
This may include:
If you create a customer account, we may collect:
You may also place an order using our Guest Checkout option without creating an account.
When you place an order, we may collect and maintain information such as:
Payments on our website are processed through Razorpay and its applicable payment services.
We do not directly store your complete card, UPI, bank-account or other payment credentials on our website. Payment information is processed by the applicable payment service provider according to its own policies and security practices.
We may use your information for purposes including:
We use personal data for purposes connected with the products and services you request and for other purposes described in this Privacy Policy.
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve our services.
We may use technologies/services including:
These technologies may collect information such as browser type, device information, IP address, pages visited, interaction with the website and other technical or usage information.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use Google Analytics to understand how visitors use our website and to improve website performance.
We may also use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.
These services may process technical or usage information according to their respective privacy policies and terms.
We may use Microsoft Clarity to understand how visitors interact with our website, including information about clicks, scrolling, navigation and other website interactions.
This information helps us identify usability issues and improve the shopping experience.
We do not sell your personal information as a standalone product.
However, we may share or provide access to relevant information with service providers where necessary to operate our business, including:
We only share information where reasonably necessary for the relevant business, service, legal or operational purpose.
Payments are processed through third-party payment services such as Razorpay.
Your sensitive payment credentials are handled by the applicable payment provider rather than being directly stored by us.
You should review the payment provider’s own terms and privacy policy for information about how it processes payment data.
You may create an account on our website to manage your orders and related information.
We also provide Guest Checkout, allowing customers to place orders without creating an account.
Information required to fulfil a guest order may still be collected and retained for order processing, customer support, accounting, tax and other legitimate business or legal requirements.
With appropriate permission or where otherwise permitted by applicable law, we may contact you through:
Marketing communications may include product information, offers, discounts, promotions, new products and other information about our services.
You may request to stop receiving promotional communications by contacting us at:
You may also use available unsubscribe or opt-out mechanisms included in promotional communications.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Some information may therefore need to be retained even after an account is closed or a deletion request is made where retention is required or permitted by law.
You may contact us and request deletion of your personal information.
To make a request, email:
Please include sufficient information for us to identify the relevant account or information.
We will review and process the request subject to applicable legal, regulatory, accounting, security and legitimate business requirements. Information that we are legally required to retain may not be immediately deleted.
If you believe information associated with your account or order is inaccurate or incomplete, you can contact us at:
We may ask for reasonable information to verify the request before making changes.
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also protect your account credentials and avoid sharing your password with others.
Our products and online purchasing services are intended for individuals 18 years of age or older.
We do not knowingly intend to provide purchasing services to persons under 18.
If we become aware that personal information has been submitted by a person who is not permitted to use our services, we may take appropriate steps in accordance with applicable law.
Our website may contain links to third-party websites, payment services, delivery services or other external platforms.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policies of those third-party services before providing them with personal information.
When you place an order, we may use your personal information to process shipping, delivery, return, replacement and refund requests.
For damaged or incorrect products, our return/replacement process requires the customer to record a clear and continuous video while opening the package.
Where required under our applicable return policy, claims may not be accepted without the required unboxing evidence.
Where a return or replacement is approved, applicable return/replacement shipping costs may be payable by the customer according to our Return and Refund Policy.
Approved refunds are generally processed within 3–7 days, subject to payment-provider and banking processing times.
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology or applicable legal requirements.
When we make changes, we may update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically.
If you have questions, concerns, requests regarding your personal information, or privacy complaints, please contact us:
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